- Check USB cables are plugged in to a power source. This can be Laptop / Computer or a USB charger (5V ~1A) that provides power.
- Unplug and plug connected cable into working power source
Troubleshooting Home > WI-FI Desktop Reader Offline
If your reader is not receiving sufficient current it wont be able to establish a network connection. Follow all the instructions below to check that the reader is powered sufficently. This will require a Laptop / Computer or a USB charger (5V ~1A) that the reader will be plugged into. The reader should have a light that will be on when the reader is powered on.