Gatekeepers require a system called cardsentry to run your access control. When this fails a backup system called cardsentry failsafe takes over this task.
The access control system will continue to work in failsafe mode, and should automatically restart regular cardsentry when its available.
Tick the checkbox after completing a test and use the Notes fields to record
the outcome
Your model of Gatekeeper does not have any status lights so proceed to the next step
Instructions:
If any of the status lights are lit, this means the gatekeeper software is running. Skip to Confirm the Gatekeeper is powered correctly
If none of the status LEDs are lit, continue to the next test
Instructions:
Check the LCD screen lit lit up and displaying information. There should be an error message on the LCD that confirms failsafe is running
If the LCD screen is not on, continue to the next test
If the LCD screen is on but not displaying anything, contact the GymMaster support team
If the LCD screen is on, but the display appears to be behaving unusually or glitching, continue with the rest of the tests, but make sure to let our support team know what is happening with the screen.
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