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Viewing Member Changes

2 min read Updated 15 days ago

GymMaster keeps a detailed record of most changes made to each member’s profile. This helps you track what’s happened, when it happened, and whether it was triggered by a staff member or automatically by the system.

How to View Member Changes

Open the Member’s profile
Scroll down & expand Member Actions on the left
Click the link for Member Changes

You’ll now see a timeline of events showing :

What was changed
When the change occurred
Who (or what system action) made the change

Information Recorded

Some useful records you’ll find in Member Changes include:

When the member was created or their details were updated
Memberships that were added, changed, or cancelled
Concessions used from visit-based memberships
Any suspensions added, edited, or removed
Access control tags that were assigned or changed
Bookings that were made, updated, or checked in

This can be especially useful for troubleshooting issues, confirming updates, or reviewing staff activity.

Example - the Membership Fee is reduced from $30.00 down to $25.00.
Note : If this had been actioned from a staff account, the staff account would show instead of ‘System’

Common Questions this Covers

How do I see what changes were made to a member’s profile
Who updated a member’s details or membership
Can I see when a booking or suspension was added
How do I confirm if a fee change was made by staff or the system

Viewing Member Changes

How to View Member Changes

Information Recorded

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