Send a one-off message to a single member, use GymMaster Chat, or create a task to prompt staff communication.
Go to Find Member > Member Details > Communication tab
Full guide: Simplify Communication with Member App Chat Messaging
GymMaster Chat allows one-way or two-way chat communication between staff and members.
Members receive chats as notifications through their Member App.
When communication with members requires follow-up or staff action, a task can be created for tracking and accountability.
Tasks can be created by staff to remind themselves to follow up with a member or delegate communication to another staff member. Communication tasks can also be generated automatically by GymMaster based on system triggers.
Go to Member Details > Communication Tab
Assigned staff tasks can be viewed under Tasks.
Full guide: Add a Task
GymMaster can automatically generate staff communication tasks based on defined triggers.
To create a system-generated communication task:
Assigned staff tasks can be viewed under Tasks.
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