Sometimes a member won’t need to be charged for something, for example they’ve been away, missed a booking, or there’s been a genuine reason to waive it.
In these cases, use a Credit Note rather than voiding the charge. This removes the balance from the account while keeping a clear record of what happened, so the account history stays accurate and complete.
Want to apply a payment? See our article on How to Pay for Overdue Charges
Common Questions this Covers
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