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Customise your Online Signup Form
2 min read
Updated
17 days ago
You can customise which details members are asked for when signing up through the Member Portal. This allows you to collect the information your facility needs, while keeping the signup process as quick and simple as possible.
In general, fewer required fields leads to a smoother signup experience and higher completion rates.
The minimum required signup fields are:
- First Name
- Last Name
- Password
- Date of Birth
- Membership Start Date
How to Customise the Signup Form
Navigate to: Settings > Member Portal > Sign-up
From here, you can control which fields appear during online signup.
- Settings starting with Show… control whether a field is visible
- Settings starting with Require… control whether a field must be completed before signup can continue
For example:
- Show Mobile Phone displays the mobile number field
- Require Mobile Phone makes it mandatory
Require all Visible Fields
There is also a setting called:
- Require all fields on signup
When enabled, every field you have chosen to display on the signup form will automatically become required.
Common Questions this Covers
- How do I customise the online signup form in the Member Portal
- Can I choose which fields members must complete during online signup
- How do I make signup easier for new members in GymMaster
- Where do I change the required fields for online membership sign-up
- How do I hide or require contact details in the Member Portal signup form
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