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Customise your Online Signup Form

2 min read Updated 15 days ago

You can customise which details members are asked for when signing up through the Member Portal. This allows you to collect the information your facility needs, while keeping the signup process as quick and simple as possible.

In general, fewer required fields leads to a smoother signup experience and higher completion rates.

The minimum required signup fields are:

First Name
Last Name
Email
Password
Date of Birth
Membership Start Date

Navigate to: Settings > Member Portal > Sign-up

From here, you can control which fields appear during online signup.

Settings starting with Show… control whether a field is visible
Settings starting with Require… control whether a field must be completed before signup can continue

For example:

Show Mobile Phone displays the mobile number field
Require Mobile Phone makes it mandatory

Require all Visible Fields

There is also a setting called:

Require all fields on signup

When enabled, every field you have chosen to display on the signup form will automatically become required.

Common Questions this Covers

How do I customise the online signup form in the Member Portal
Can I choose which fields members must complete during online signup
How do I make signup easier for new members in GymMaster
Where do I change the required fields for online membership sign-up
How do I hide or require contact details in the Member Portal signup form

Customise your Online Signup Form

Require all Visible Fields

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Customise your Online Signup Form

How to Customise the Signup Form

Require all Visible Fields

Get started with a free, no-obligation chat, and see how we can help you grow

Awards and recognition