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Creating Communication Templates

2 min read Updated 15 days ago

GymMaster includes a range of pre-built templates.
We recommend reviewing and customising these before creating your own, as they already include many commonly used fields and layouts.

Email Templates

Begin at Settings > Templates

Create a new template or edit an existing one
Enter a Template Name
Select a Category (optional)
Choose which club(s) can use the template
Enter an email Subject
Write or edit the email content
Insert fields to Personalize Communication Templates

GymMaster communication template settings

You can also:

Add images
Apply your Club Email Template design
Preview the email before saving
Add attachments after the template has been saved
Save

SMS Templates

Members using the GymMaster Member App can receive SMS messages as app notifications when configured.

Begin at Settings > Templates

Create a new template or edit an existing one
Enter a Template Name
Select a Category (optional)
Choose which club(s) can use the template
Write or edit the SMS message
Insert fields to Personalize Communication Templates
Save

SMS Opt-Out Message

Add an unsubscribe message to the end of SMS communications.

Go to Advanced Configuration > Communication

Configure the SMS Opt-Out message
Members can unsubscribe by replying STOP

Once created, you can use Tasks to automatically send emails and SMS templates to your Member and Staff.

Common Questions this Covers

How do I create emails in GymMaster
How do I create an SMS message for members
Where do I edit my email and SMS templates
How do I add an unsubscribe (STOP) message to SMS
How do I create communication templates for automated emails and SMS

Creating Communication Templates

Email Templates

SMS Templates

SMS Opt-Out Message

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