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Creating Communication Templates
2 min read
Updated
14 days ago
GymMaster includes a range of pre-built templates.
We recommend reviewing and customising these before creating your own, as they already include many commonly used fields and layouts.
Email Templates
Begin at Settings > Templates
- Create a new template or edit an existing one
- Enter a Template Name
- Select a Category (optional)
- Choose which club(s) can use the template
- Enter an email Subject
- Write or edit the email content
- Insert fields to Personalize Communication Templates
You can also:
-
Add images
-
Apply your Club Email Template design
-
Preview the email before saving
-
Add attachments after the template has been saved
-
Save
SMS Templates
Members using the GymMaster Member App can receive SMS messages as app notifications when configured.
Begin at Settings > Templates
- Create a new template or edit an existing one
- Enter a Template Name
- Select a Category (optional)
- Choose which club(s) can use the template
- Write or edit the SMS message
- Insert fields to Personalize Communication Templates
- Save
SMS Opt-Out Message
Add an unsubscribe message to the end of SMS communications.
Go to Advanced Configuration > Communication
- Configure the SMS Opt-Out message
- Members can unsubscribe by replying STOP
Once created, you can use Tasks to automatically send emails and SMS templates to your Member and Staff.
Common Questions this Covers
- How do I create emails in GymMaster
- How do I create an SMS message for members
- Where do I edit my email and SMS templates
- How do I add an unsubscribe (STOP) message to SMS
- How do I create communication templates for automated emails and SMS
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