‹ Back to Knowledge Base

Getting Started 2

Access Control 16

Administration 8

Bookings and Schedule 13

Communication 10

Integrations 13

Member Portal 13

Memberships and Holds 23

Point of Sale 6

Products and Stock 5

Task and Automation 5

Group Communication

2 min read Updated 15 days ago

Send one-off emails or SMS messages to multiple members or staff in a single action. Note that this method does not use tasks, automation or templates.
Here are your key methods for one-off messaging a number of members at once;

Group Email or SMS

Members or Staff

One-off bulk messages are sent using Reports. Using reports allows you to communicate with specific groups of members or staff.
This method is ideal for ad hoc communication to members or staff, using live filters to build the exact audience you need.

To begin: navigate to Reports and Till > Standard Reports

Select a report that best matches your audience (for example, Current Members)
Select Edit to Filter, or select Show Report

GymMaster class attendee messaging screen

Select Send SMS or Send Email along top menu bar
Review and select recipients (Select All along top menu bar)
Next

GymMaster class attendee messaging screen

Write your message
- Personalize using template fields
Click Send

Messaging Class Attendees

Members

Send a one-off message directly to members booked into a specific class.
Begin at the Schedule

Select Class from Schedule
SMS Attendees or Email Attendees

GymMaster class attendee messaging screen

Select all attendees or choose specific members
Next
Write your message
- Personalize using template fields
Click Send

Common Questions this Covers

How do I send a bulk SMS or email to multiple members
Can I email all current members at once
How do I send a bulk message using reports
How do I message everyone booked into a class

2026 © Treshna Enterprises Ltd.