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Booking a Space and a Trainer

3 min read Updated 17 days ago

Some services require members to book both a trainer (staff member) and a dedicated space or item (such as a room or piece of equipment).
GymMaster supports this setup to ensure bookings don’t conflict.

In this article, we’ll walk through an example of setting up;

Three masseuses (trainers) and
Two massage rooms

where members must select both when booking.

There is also some overlap with our Allow Multiple bookings in the Same Space article.

Follow Steps;

Set up trainers

Trainers are created from User Administration.

Go to Settings > User Administration > + Invite New User (or edit an existing user)
Select the Trainer tab
Tick Is a Trainer and Add to Schedule
Save

Tip: To make staff roles clearer, you can add a label to their surname e.g. Jane Smith (Masseuse).

Create a Facility Category for rooms

Go to Settings > Booking and Classes > Facilities > Category List > + Add Facility Category
Name it (e.g. Massage Rooms)
Set the Period and Category Type = Room

Add the rooms

Go to Settings > Booking and Classes > Facilities > + Add Facility
Create Massage Room 1 and Massage Room 2
Set the Facility Type to the category you created in Step 2

Create a Service Category

This category links trainers and rooms to the service.

Go to Settings > Booking and Classes > Services > Category List > + Add Service Category
Name it (e.g. Massage Bookings with Masseuse)
In Allowed Resources, select the three trainers and two rooms
Tick Require Room
Save

Create the Service(s)

Go to Settings > Booking and Classes > Services > + Add Service
Assign it to the service category created in Step 4
Configure the service details as needed

For more detail see How do I Create a Service?

Add trainer availability

Services can only be booked during available times. Add these to each trainer’s schedule.
Note: You do not need to add available time to the rooms. GymMaster assumes rooms are free unless they’re already booked.

For more detail, see How to Add Booking Availability to the Schedule

Outcome

When members book one of these services online, they will select :

A trainer (masseuse)
A massage room

Important Note

If it’s not already enabled, you may need to turn on the Advanced Configuration option Settings > Advanced Configuration > Require resource to be compatible with service.
This enforces the correct booking behaviour, rather than having all rooms available

Common Questions this Covers

How do I set up services that require both a trainer and a room
How do I link specific trainers and rooms to a service
Do I need to set available times for rooms
How do I add trainer availability to the schedule
How do I enforce that the correct resource is selected with the service
Can members select which trainer and which room when booking online