Gatekeeper Power Supply

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This article focuses on power related troubleshooting for Gatekeeper hardware.

Tick the checkbox after completing a test and use the Notes fields to record the outcome

Check the physical connections for the Gatekeeper's power supply and plugs


  1. Check the power cable plugged into the Gatekeeper is not loose or damaged
    • Use another device such as a phone charger to test the plug is working
  2. Verify the power cable is properly plugged in to an outlet
    • Try another outlet
    • If using a multi-board or extension cable, try plugging the Gatekeeper directly in to a wall outlet
  3. Check the power outlet is switched on