Have you explored the Awards feature yet?
Whether you’re celebrating attendance milestones, personal fitness achievements, or encouraging friendly competition, Awards provide a simple and meaningful way to motivate members and increase engagement.
Awards can also be enhanced with Friends and Leaderboards, allowing members to connect with friends through the GymMaster App. Friend-only leaderboards display visit streaks and awards earned, adding an extra layer of motivation while fostering community support and friendly competition among selected friends.
Awards are generally given in two ways: they can either be awarded automatically by GymMaster based on set conditions, or they can be issued manually by staff when recognition is needed.
Automated Awards are triggered by GymMaster when specific criteria are met.
These may include;
For example, a member might receive an award for achieving the highest number of visits in a month, reaching a class attendance milestone, completing 100 visits at the club, or reaching a membership milestone.
Best for: tracking attendance patterns, recognising consistency, celebrating visit streaks, and highlighting measurable achievements across your member base.
Manual Awards are issued directly by staff and are best used when recognition does not fit into an automated system or when a more personal acknowledgment is appropriate. These might include;
Best for: recognising individual contribution, celebrating community involvement, and highlighting achievements that are meaningful but not easily measured through system data.
Set up your Awards today and recognise the achievements that matter most to your members.
Full guide: Using the Member Awards System
Common Questions this Covers