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Membership Price Changes
2 min read
Updated
17 days ago
Prices are always changing. As operating costs go up, you may need to review you membership fees. Thankfully, GymMaster makes updating your prices easy.
Requirements:
- GymMaster version v1360 or higher
- Advanced Configuration option “Apply Fee Changes to Existing Memberships” enabled
- Membership Type’s Payment Frequency must be recurring
Membership Price Changes
- Update your new Membership Fee on your Membership Type configuration page, then follow the prompts
- You’ll get the option to choose whether this change applies to New Membership Only, or New and Existing Members
- When applying the change to your existing members, there are a few extra options. You can schedule the price change for a future date, and may have some members to review.
There are certain members that are excluded by default when updating prices. You should review these members and select those you wish to include. Generally these are members that have a special or legacy membership fee, or are still within their minimum term.
Check the preview at the bottom of the modal to confirm the effects of your price change.
Considerations
Some handy tips to keep in mind when you’re doing your price changes
| Recommendation | Reason |
|---|---|
| Give members advance notice | Clear communication helps members prepare for the change and reduces complaints or cancellations |
| Review your contracts | Ensure your membership agreements allow for price changes with appropriate notice |
| Check the market | Compare your pricing with similar facilities to help maintain competitiveness |
| Plan ahead | Avoid frequent price increases by choosing a sustainable price that should remain suitable for the foreseeable future |
Common Questions this Covers
- How do I change membership prices in GymMaster
- Can I apply a membership fee increase to existing members as well as new ones
- Why are some members excluded when I update membership pricing
- How do I schedule a future price change for memberships
- What should I consider before increasing membership fees in GymMaster
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