GymMaster Software Release v1610

Initial Release: 16th June 2026

General Improvements:

• Access Control

  • Restrict door status modification permission to intermediate role.

• Communication

  • Display failure reasons for failed SMS/Notifications in member communication history and SMS batch reports.

• Member App

  • Implemented default device limits to prevent login sharing from different phones.
  • Added up/down controls for widget sorting on the Customize Member App Settings page where drag-and-drop is unavailable on mobile devices.

• Member Portal

  • Add sub-grouping to the “Add Fields” dropdown on the Sign Up Customisation Form.

• Membership

  • Created a new prompt for users to choose how to handle overflow bookings when cancelling a membership to avoid negative benefit balances.
  • Added a new “Current Members Only” option for Membership Type’s online sign-up availability and renamed “Existing Members” to “Past & Current Members Only”.
  • Updated Club Visit Pack benefit descriptions to display “Visits Pack” instead of “Sessions Pack” for clarity.

• Reports

  • Add a new “Lock Report Changes to the Report Owner” setting to prevent staff editing reports they did not create.
  • Enhanced bulk emails from Standard Reports to use membership, booking, visit, and related record fields that were previously unavailable due to duplicate filtering.

Notable Bug Fixes:

• Access Control

  • Fixed where “Exit Door” options is not displaying in the Edit Door page setting.
  • Fix barcode credentials being used for Bluetooth check-ins, which could cause duplicate fob conflicts on older Sentinel versions.
  • Allow Fitness Passport check-ins via QR Code to automatically check members into their bookings for consistency with other check-in methods.

• Accounting/Billing

  • Updated Square token revoking to show the merchant ID and associated clubs instead of the access token ending.
  • Disabled editing of existing billing provider keys once billing has been successfully processed to prevent unauthorized changes.

• Bookings

  • Fixed an issue which could cause scheduling conflicts when editing booking times for classes or group bookings.
  • Fixed an issue that prevented linked questionnaires from being shown for group bookings.
  • Improved facility and resource ordering when the “Enable Sorting of Staff and Facilities Resources” setting is enable.
  • Fixed child booking display on Schedule Page to prevent booking details appearing too narrow and unreadable.
  • Fixed an issue where deleted child facilities could still appear under “Parent Facility” on the Edit Facility page.

• Communication

  • Fixed an issue where large bulk email batches sent from reports could get stuck during sending.
  • Resolved a timezone mismatch in email tooltips to ensure accurate event timestamps.
  • Remove “Txt STOP to Opt Out” from App Notifications sent via reports.

• Custom Forms

  • Various fixes and improvements for custom forms.
  • Hide voucher and discount code fields from custom forms when disabled, and ensure they appear by default when re-enabled.

• Member

  • Fixed an issue which prevented clients from being able to delete members with historic holds.
  • Restored the ability to assign Tags when creating a new member.
  • Fixed an issue which could cause duplicate webhook events to be triggered during a single member update transaction.
  • The member updated webhook now triggers on address changes, image deletions, and emergency contact updates.

• Member Portal

  • Fixed direct “Book Online” links when no Booking Type options are available.
  • Fixed an issue where the Back button was unresponsive on the member portal’s account edit page.
  • Gender-restricted services are now hidden from the dropdown menu for users of the opposite gender.
  • Fixed Paystack Member Portal payments not being recorded when members leave before payment confirmation.
  • Fixed Member Portal sign-up showing an incorrect “Next Billing Date” when the first ongoing payment is billed immediately.
  • Fix SMS opt-in errors when existing members were asked to provide missing details during online sign-up.

• Membership

  • Fixed an issue which caused the membership agreement minimum term to display a different unit of time (day, week, ETC) than what is displayed on the membership details.
  • Resolved an infinite loop issue when updating memberships with $0 charges.
  • Fixed issues caused by deleted benefit or membership accounts when processing access and billing records.
  • Fixed membership actions failing when the member has been deleted or the membership is no longer active.
  • Added a webhook event for when a membership starts.

• Point of Sale

  • Fixed an issue where POS could show incorrect billing provider options when a member had multiple payment providers.

• Product

  • Various fixed and improvement of product variants in Product Page.

• Reports

  • Resolved an issue with report filtering where tags were incorrectly pulling all members regardless of tag presence.
  • Fix an issue where the “Total Paid Against” column displays incorrectly (such as $0) in the “All Invoices” report.

• Tasks

  • Fixed “X days no visit” task triggers using after intervals incorrectly and disables the option for invalid setups.
  • Fixed “Failed Member Payments X…” task triggers remaining active after successful payments and align consecutive failure trigger behavior.
  • Allow “Tags X…” task triggers to run each time a tag is added or removed, instead of only triggering once per member.

• Misc

  • Fixed the Recent Visitors filter in Find Members so the results are sorted by most recent check-in.
  • Fixed Find Member search not showing the correct members when searching with email addresses or phone numbers containing numbers.
  • Fixed Referee Promotion Period preview showing incorrect interval text and missing translations.
  • Fixed voided vouchers remaining usable for one day after being expired.
  • Fixed an issue where Casual Shop purchases could fail when deposit payments are enabled.
  • Fixed an issue with failed asset downloads larger than 1GB.
  • Add validation to prevent invalid follow-on membership prerequisites from causing nightrun rollover errors.
  • Added trainer changes to the member changes log for better tracking and transparency.