Some systems are experiencing issues

About This Site

This page tracks the status of various GymMaster services and their availability.

Stickied Incidents

20th January 2024

Member App Login System Member App Login Issue

We are aware of an issue affecting app login. Some members are getting the error "Account doesn't exist", which is preventing them from logging in to the app.

We are currently investigating.

16th January 2024

Phone Support Support Centre Outage

ISSUE RESOLVED

The Gymmaster support Centre is experiencing an internet outage. The source of the outage is with our up stream internet provider, they are currently investigating.

There will be significantly reduced capacity for phone support, and we are unable to reply to emails.

We will update once things are restored. If possible, please save any support queries until then

Past Incidents

25th April 2024

No incidents reported

24th April 2024

No incidents reported

23rd April 2024

No incidents reported

22nd April 2024

No incidents reported

21st April 2024

No incidents reported

20th April 2024

No incidents reported

19th April 2024

No incidents reported