https://www.gymmaster.com/help_category/reporting/ Recent content in Reporting on GymMaster Gym Management Software Hugo -- gohugo.io en-US Tue, 12 May 2026 02:37:52 +0000 https://www.gymmaster.com/help/help_customising_your_reports/ Tue, 12 May 2026 02:37:52 +0000 https://www.gymmaster.com/help/help_customising_your_reports/ GymMaster’s reporting system is built to be flexible, so you can tailor reports to suit the way your facility works. Starting from any base report, you can add, remove, and rearrange fields to create exactly the view you need. For example, the Current Members report is based on member data, so you can add extra member-related fields like date of birth, phone number, emergency contact details, and more. Customise Report Select the report and click Edit instead of Show Report Use drag and drop to reorder fields under Edit Report heading Remove to delete fields you don’t need Use Add Field to include additional fields See Filtering your Reports for further details on filtering using fields Add Field For example, to add a member’s date of birth: https://www.gymmaster.com/help/help_filtering_your_reports/ Tue, 12 May 2026 02:10:39 +0000 https://www.gymmaster.com/help/help_filtering_your_reports/ Filters allow you to narrow down report results to show only the specific data you’re looking for. For example, you might want to: Show only active members Find members with overdue balances Filter members born before the year 2000 View memberships within a certain category Add Filters to a Report Start by selecting your report and clicking Edit. This will display all fields currently included in the report. https://www.gymmaster.com/help/help_theres_data_missing_from_my_report/ Mon, 11 May 2026 03:04:32 +0000 https://www.gymmaster.com/help/help_theres_data_missing_from_my_report/ ====== There’s Data Missing from my Report ====== The first thing to check when your report shows no data, or if records are missing from your report is whether or not that report is being filtered. Sometimes a filter added by yourself or a colleague might not have been removed after an earlier session. You can tell if a report is being filtered by the (Report Filtered) label next to the report’s name. https://www.gymmaster.com/help/help_reporting_on_member_visits/ Mon, 11 May 2026 03:03:42 +0000 https://www.gymmaster.com/help/help_reporting_on_member_visits/ ====== Reporting on Member Visits ====== Who is visiting your facility? Who has recently stopped visiting? What times are the busiest? contact specific groups of members where needed. For example. you could email all recently not visiting members with an invitation to a new class offering or Bootcamp to get them back in the gym. Navigate to Report and Till > Standard Report > Retention to view a suite of visitation reports. https://www.gymmaster.com/help/help_schedule_report_sending_with_autosend/ Mon, 11 May 2026 00:44:07 +0000 https://www.gymmaster.com/help/help_schedule_report_sending_with_autosend/ ====== Schedule Report Sending with Auto-Send ====== You can set up reports to be sent to a specific email address every day, week, fortnight or month. This can be helpful for 3rd parties like accountants, or as a reminder to monitor changes at your site. For example, you may want a structure like: Cancelling Members send every Friday New Members send every Friday Failed Payments send every Monday To Auto-Send a report, select the report > Edit > Autosend. https://www.gymmaster.com/help/help_how_to_use_debt_collection_reporting/ Mon, 11 May 2026 00:43:55 +0000 https://www.gymmaster.com/help/help_how_to_use_debt_collection_reporting/ ====== How to Use Debt Collection Reporting ====== Debt Collection is a reporting tool that allows you to quickly identify members who have failed payments, and members who are not being charged (for example, if they have not entered billing details). You can export the required data as a CSV to pass on to your preferred debt collection agency. To find the Debt Collection reports: Go to Report & Till Select Debt Collection To see members who are in debt due to failed billing, make sure the radio button is set to ‘Failed Billing’. https://www.gymmaster.com/help/help_how_to_report_on_current_members/ Mon, 11 May 2026 00:43:49 +0000 https://www.gymmaster.com/help/help_how_to_report_on_current_members/ ====== How to Report on Current Members ====== When you wish to see information about your current members, there are two main reports you’ll use : Reports & Till -> Standard Report -> Member -> Current Members Reports & Till -> Standard Report -> Member -> Current Memberships These reports let you pull a list of all current members, and you can customize the fields to include the specific info you wish to see.