https://www.gymmaster.com/help_category/member-app/ Recent content in Member App on GymMaster Gym Management Software Hugo -- gohugo.io en-US Fri, 22 May 2026 06:30:03 +0000 https://www.gymmaster.com/help/help_can_the_app_have_my_brands_name_logo_instead/ Fri, 22 May 2026 06:30:03 +0000 https://www.gymmaster.com/help/help_can_the_app_have_my_brands_name_logo_instead/ Yes! We understand that some facilities prefer not to have their members download a GymMaster branded application. The GymMaster Custom Branded App service provides a solution. With this service, your branded version of the GymMaster Members App will: Display your name and logo Use your brand colours Have its own unique listing under your chosen name in both the Apple App Store and Google Play Store Note - Custom Fobs are also an option https://www.gymmaster.com/help/help_using_the_workouts_feature/ Fri, 22 May 2026 06:24:49 +0000 https://www.gymmaster.com/help/help_using_the_workouts_feature/ In GymMaster a workout is made up of a series of exercises. Definition Example Exercise Movement Push Up, Squat Workout Series of Exercises 45min Leg Routine You can create a Workout from A Member’s Profile The Workout Library Create Workout from Workout Library Go to *Settings > Workout Configuration >Manage Libraries Add New Workout to Library Now you will need to name your workout and add some exercises to it. https://www.gymmaster.com/help/help_class_bookings_are_not_showing_online/ Fri, 22 May 2026 05:59:37 +0000 https://www.gymmaster.com/help/help_class_bookings_are_not_showing_online/ If a member can’t see class bookings when attempting to book online, there are several possible causes depending on the situation. We recommend first checking the booking process from the member’s perspective, by logging into the portal as the member Common Reasons & Remedies Button to allow class bookings isn’t available Go to Settings > Member Portal > Edit Portal Buttons > Booking > Book a Class > Edit Select Show to Members Save The button is available, but no classes are listed https://www.gymmaster.com/help/help_member_login_issues/ Fri, 22 May 2026 05:45:04 +0000 https://www.gymmaster.com/help/help_member_login_issues/ Member having trouble logging in to the Member App? Here’s what to check; First-time login? Email = the email used during signup Password = the password they set at signup If forgotten, ask them to tap Get My Login or Forgot Password? on the login screen and follow the prompts. Using the right app? Members need the GymMaster Member App from the App Store or Google Play. https://www.gymmaster.com/help/help_get_your_app_looking_good/ Fri, 22 May 2026 05:44:28 +0000 https://www.gymmaster.com/help/help_get_your_app_looking_good/ The content in your member’s app gets populated with available data and pictures from your database. To ensure you and your members get the best experience, consider updating the following: Update your facility’s app banner Add online descriptions for your Classes & Services Add images for your Classes & Services Distinguish your classes from one another using color Add photos for your trainers Turn off App Menu Items you don’t use App Banner This is the picture that displays at the top of the menu in your member’s app, changing this is a great way to personalise the app for your facility.