https://www.gymmaster.com/help_category/bookings-and-schedule/ Recent content in Bookings and Schedule on GymMaster Gym Management Software Hugo -- gohugo.io en-US Tue, 19 May 2026 07:32:10 +0000 https://www.gymmaster.com/help/help_how_to_change_schedule_time_slot_periods/ Tue, 19 May 2026 07:32:10 +0000 https://www.gymmaster.com/help/help_how_to_change_schedule_time_slot_periods/ The booking schedule is split into time slots called periods, which default to 30 minutes. You can change these to as short as 5 minutes, depending on what works best for the bookings at your facility or with a staff member. For example, if you wish to offer 15-minute, 45-minute, and 1-hour bookings, setting the period to 15 minutes is a good choice. You can change the booking periods under: https://www.gymmaster.com/help/help_how_to_clear_your_gym_timetable_over_a_holiday_period/ Tue, 19 May 2026 07:25:31 +0000 https://www.gymmaster.com/help/help_how_to_clear_your_gym_timetable_over_a_holiday_period/ You can block out periods of time in your schedule by using the “Make Time Unavailable” feature. Once time has been marked unavailable, bookings/ classes will not be able to be scheduled in the period. To do this: Select the resource or staff member who will not be running during the period. Click a timeslot on the timetable Click Make Time Unavailable Use the pickers to set the time ranges in which you won’t be taking bookings, or alternatively select “Make Day Unavailable” to block out the entire day Your schedule should now show the greyed-out date range Repeat the process for all resources which are not going to be in use during the holidays If you already have classes scheduled in the period, you will need to cancel these. https://www.gymmaster.com/help/help_allow_multiple_bookings_in_the_same_space/ Tue, 19 May 2026 07:18:47 +0000 https://www.gymmaster.com/help/help_allow_multiple_bookings_in_the_same_space/ If you have a large open space that can accommodate multiple bookings at once, it can be broken down into areas when setting up GymMaster. Noting that this is just an example, & the same theory works if you have separate dedicated areas where bookings can occur, or a mix, such as Courts, Simulators or areas on a Driving Range. For this, I’m going to break up the facility into (imaginary) area’s I’ll refer to as zones, Zone 1, Zone 2 & Zone 3. https://www.gymmaster.com/help/help_why_is_this_member_being_charged_for_their_booking/ Tue, 19 May 2026 06:48:15 +0000 https://www.gymmaster.com/help/help_why_is_this_member_being_charged_for_their_booking/ When setting up membership types and booking types in GymMaster, there are multiple layers of settings that determine whether a member is charged for a booking. At the membership type level, you can set up benefits, such as free bookings or discounts, which apply depending on the membership’s configuration. At the booking type level, when editing a class or service, you’ll find the Class is For section. This determines how the booking interacts with membership benefits. https://www.gymmaster.com/help/help_how_to_reschedule_a_booking/ Tue, 19 May 2026 06:40:37 +0000 https://www.gymmaster.com/help/help_how_to_reschedule_a_booking/ If you need to move a booking to a different time or date, it’s easy to do right from the schedule. Here’s how: Navigate to the Schedule Head over to your Schedule page where you can see all your current bookings laid out Filter the Schedule The current time and date of the booking you wish to move The time and date you wish to move it to This step just makes sure both the original and the new spots are visible on your screen. https://www.gymmaster.com/help/help_how_to_add_booking_availability_to_the_schedule/ Tue, 19 May 2026 06:35:32 +0000 https://www.gymmaster.com/help/help_how_to_add_booking_availability_to_the_schedule/ When you’re setting up your GymMaster schedule, there are two types of bookings you can create, Services. Each one works a little differently when it comes to adding them into the schedule. Classes Classes are added straight into the schedule without any members booked in at first. The idea is that members will be added later, either by staff or by booking themselves in online. Services For services, you have two options : https://www.gymmaster.com/help/help_how_do_i_create_a_class/ Tue, 19 May 2026 06:30:53 +0000 https://www.gymmaster.com/help/help_how_do_i_create_a_class/ One of the booking types supported by GymMaster is a Class. Similar information is also available for services. Classes are designed for booking groups of unaffiliated members into the same session. Some common examples include Pilates, Spin, Bootcamps & Yoga Create the Class Type To set up a class type, navigate to Settings > Booking and Classes > Classes > + Add Class You can think of this as a template for a single class booking, which you’ll use whenever adding it to the schedule. https://www.gymmaster.com/help/help_how_do_i_create_a_service/ Tue, 19 May 2026 06:27:12 +0000 https://www.gymmaster.com/help/help_how_do_i_create_a_service/ One of the booking types supported by GymMaster is a Service. Similar information is also available for classes. Services are designed for booking one-on-one sessions or small group sessions. Some common examples include Personal Training, Massage Therapy, Nutrition Coaching & Small Group Training (e.g. 2–4 clients with one coach) Create the Service Type To set up a class type, navigate to Settings > Booking and Classes > Service > + Add Service https://www.gymmaster.com/help/help_how_do_i_setup_bookings_for_my_gym/ Tue, 19 May 2026 06:10:16 +0000 https://www.gymmaster.com/help/help_how_do_i_setup_bookings_for_my_gym/ One of the key features in GymMaster is the ability to offer bookings, which come in two types, Classes and Services. Understanding the difference between these two will help you set them up effectively for your business. See links at base of page for instructions to setup each of these. Classes Classes are designed for groups of unaffiliated members, all attending a single session together. Common examples include : https://www.gymmaster.com/help/help_setting_up_booking_benefits/ Tue, 19 May 2026 06:01:43 +0000 https://www.gymmaster.com/help/help_setting_up_booking_benefits/ Each Membership Type in GymMaster is configured with Benefits. These control what a member with that membership can do at your facility. Adjust your booking benefits within settings > Membership Types > Edit the membership type > Membership Benefits Service Booking Benefit Example Members with this membership type are entitled to **1 free 1 hr Guest Golf Reservation** service booking **per week** By default, the week is based on the member’s membership start date. https://www.gymmaster.com/help/help_booking_a_space_and_trainer/ Tue, 19 May 2026 05:03:56 +0000 https://www.gymmaster.com/help/help_booking_a_space_and_trainer/ Some services require members to book both a trainer (staff member) and a dedicated space or item (such as a room or piece of equipment). GymMaster supports this setup to ensure bookings don’t conflict. In this article, we’ll walk through an example of setting up; Three masseuses (trainers) and Two massage rooms where members must select both when booking. There is also some overlap with our Allow Multiple bookings in the Same Space article. https://www.gymmaster.com/help/help_how_do_i_intepret_schedule/ Tue, 19 May 2026 04:53:40 +0000 https://www.gymmaster.com/help/help_how_do_i_intepret_schedule/ Your schedule gives you a full view of all classes, services, and meetings, letting you see everything in one place. Flip between day, week, or month views, or filter by staff member or facility to focus on what matters. What you can do depends on each staff member’s permissions, set in User Administration > Permissions Top Bar Select Schedule All resources have their own schedule, which can be selected here.