https://www.gymmaster.com/help_category/administration/ Recent content in Administration on GymMaster Gym Management Software Hugo -- gohugo.io en-US Wed, 29 Apr 2026 00:51:29 +0000 https://www.gymmaster.com/help/help_add_bulk_charges_to_members/ Wed, 29 Apr 2026 00:51:29 +0000 https://www.gymmaster.com/help/help_add_bulk_charges_to_members/ GymMaster’s reporting system makes it easy to apply a one-off charge to groups of members in just a few steps. Start by building the group you want using a report. If you only want to charge specific members, simply filter out anyone who shouldn’t be included. For example, to charge all current members, use the Current Members report. Go to Reports & Till > Standard Report > Member > Current Members, then select Show Report. https://www.gymmaster.com/help/help_forgotten_password/ Wed, 29 Apr 2026 00:43:22 +0000 https://www.gymmaster.com/help/help_forgotten_password/ Please note: the GymMaster support team cannot update passwords for users. Staff Passwords When a staff member forgets their password there are two methods you can use to reset it. Use the Forgot Password link at the bottom of the GymMaster login screen. Follow the instructions and a password reset link will be sent to the entered email address. This link will help you set a new password, you can use a previous password. https://www.gymmaster.com/help/help_update_club_ownership/ Wed, 29 Apr 2026 00:34:10 +0000 https://www.gymmaster.com/help/help_update_club_ownership/ Keeping your club ownership and contact details up to date ensures our team always has the right point of contact. For any major changes, we require approval from the registered owner. If those details are out of date, it can slow things down when you need something actioned quickly. For the same reason, any data change waivers are only sent to the owner email on file. Updating your club’s ownership and contact details in GymMaster is quick and straightforward. https://www.gymmaster.com/help/help_membership_forms_and_waivers/ Wed, 29 Apr 2026 00:31:01 +0000 https://www.gymmaster.com/help/help_membership_forms_and_waivers/ GymMaster makes it easy to set up digital paperwork for members to complete and sign as part of their memberships or bookings. You can manage this in Settings > Forms and Waivers. This is most commonly used when creating Membership Types, so you can ensure key agreements, waivers, or questionnaires are completed during sign-up. Available Form Types At the top right of the Forms and Waivers page, you’ll find three options: https://www.gymmaster.com/help/help_membership_contract_summary/ Wed, 29 Apr 2026 00:03:35 +0000 https://www.gymmaster.com/help/help_membership_contract_summary/ Your membership contract is the agreement between you and your member, outlining the key details of their membership. This typically includes: Membership type Duration Fees Payment terms GymMaster automatically creates a Membership Contract Summary for every membership, based on the settings in the membership type. Members sign this during signup, and a copy is emailed to them straight after. Viewing a Member’s Contract You can access a member’s contract anytime: https://www.gymmaster.com/help/help_setting_up_staff_members_in_gymmaster/ Tue, 28 Apr 2026 23:33:39 +0000 https://www.gymmaster.com/help/help_setting_up_staff_members_in_gymmaster/ When adding staff into GymMaster, you define what they can access, what they can do, and how they interact with your system. Invite the Staff Member Start the process of adding staff into GymMaster; Go to Settings > User Administration Click + Invite New User Enter their name and email address Click Send Invitation Once they accept the invite, you’ll be able to configure the rest of their details.