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Choosing the Best Billing Provider for your Fitness Club

Dru Hill
Dru Hill
Published on Tue, May 7, 2019

Choosing the best billing provider is key to saving time, money and effort in the long run. While GymMaster offers a streamlined solution with your billing provider operating in the background, there are a variety of questions you should ask when signing up with the provider of your choice.

Services

Credit card and Automated Clearing House (ACH) services are common requests from many Fitness clubs looking for a billing provider.

“ACH is the term billing providers use for charging members directly from their bank account, also known as “Direct Debit."

Offering these payment options to your members gives them a better experience with your club. However, some billing providers require that clients opt-in to both of these rather than bundling them together. This is why you must ensure you’re getting the features you need out of your billing.

Card Present Transactions

Any transaction where a card is physically required at payment is what is known as a card present transaction. Not all billing providers offer card present solutions (such as card readers), and third party hardware may not be integrated. This is why it’s important to confirm this with GymMaster and also your billing provider.

Fees

The rates which billing providers charge can have a great effect on your business and the fees being charged will vary between providers. The financial solutions offered by the best billing provider for one fitness club may not be the right choice for another. Look into the details and determine the best choice based on how you’d like to operate. Monthly fees, transaction costs, credit card vs charging bank accounts, dishonor fees, chargeback penalties etc - these are the things you should be considering when looking for your billing provider.

Restrictions

Some billing providers will have rules on how and how much you can charge your members. It’s worth familiarizing yourself with these rules to ensure things go smoothly and that you don’t violate the terms of your agreement. For more information on GymMaster’s partnered billing providers, click here.